Refund policy

At Melted Memories, every personalized product is made especially for you based on the details you provide.

Because our products are customized and made to order, we do not accept returns, refunds, or exchanges once an order has been confirmed.

Please carefully check all names, messages, photos, addresses, and other personalization details before submitting your order.

Once an order is confirmed and production has started, changes or cancellations may not be possible.